Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to reach Offshore Sportsbooks and what kind of enquiries we can actually help with.
How to reach us
The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take longer during busy periods. Please include the name of the sportsbook you're asking about and as much detail as possible — it helps us look into things faster.
What we can help with
- Corrections or updates to information in one of our reviews or comparison tables
- Feedback on your own experience with a book listed on this site, whether good or bad
- Questions about how we rank and score offshore sportsbooks
- General enquiries about the site, our content, or our editorial approach
- Requests relating to our Terms and Conditions or how the site operates
What we can't help with
We're an independent review and comparison site — we don't operate any sportsbook, and we have no access to individual player accounts, deposits, withdrawals, or bonus balances. If you have an issue with a specific bet, a delayed payout, a locked account, or a bonus dispute, that has to be raised directly with the sportsbook itself through its own support channels. We can log feedback about how a book handled a situation, which helps inform future reviews, but we can't intervene on your behalf or resolve individual disputes.
It's also worth remembering that every book featured on this site is licensed offshore — typically in jurisdictions such as Curaçao, Panama, or Costa Rica — and operates outside US state regulation. That means there's no US regulator, ombudsman, or state-backed dispute process standing behind these sites the way there would be with a regulated domestic operator. Read our reviews and the terms of any sportsbook carefully before you sign up, and never assume a payout, bonus, or dispute outcome is guaranteed.
If you're struggling with your gambling
If you or someone you know is having trouble keeping gambling under control, please don't wait to reach out for help. Call or text the National Problem Gambling Helpline at 1-800-GAMBLER, available across the US. Offshore sportsbooks generally offer fewer responsible gambling and self-exclusion tools than regulated US operators, so it's worth using deposit limits, time-outs, or self-exclusion features where they're offered, and setting your own limits before you play. Our Responsible Gambling page has more information and support resources.
Before you get in touch
A quick checklist that might save you a message:
- Check whether your question is already answered in the review or FAQ for the specific sportsbook
- Confirm your own state's laws on offshore and online betting, since legality varies and this site does not provide legal advice — consult a qualified professional if you're unsure
- For account, deposit, or withdrawal issues, contact the sportsbook's own customer support first
- For tax questions related to betting winnings, speak with a qualified tax professional rather than relying on general information online
You can also read more about who we are and how we approach this site on our About Us page.
This site is intended for adults aged 21 and over. Betting involves real financial risk, including the possibility of losing money you deposit, and offshore books carry the added risk that a payout could be delayed or refused since they sit outside US state regulation and its player protections. Nothing on this site guarantees winnings or should be treated as financial advice.